FAQ

How do I track my order?

Once your order is shipped, we’ll send you an email with a tracking number so you can follow its progress from our warehouse to your doorstep.

When will my order arrive?

We’ll ship your order within one business day. Here’s what to expect for delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 3-5 business days*

Standard Shipping from Korea: 7–15 business days for products in stock in Korea.


*Deliveries are made Monday–Friday, excluding federal holidays, across the U.S.

Can I change or cancel my order after placing it?

If you need to make changes or cancel your order, please reply to your order confirmation email as soon as possible. Since we ship orders quickly, we may not be able to make changes once it’s being processed.

What payment options do you offer?

We accept Visa, Mastercard, Amex, and Google Pay. You can also pay in four interest-free installments with Afterpay.